Vanhirehayes Privacy Practices

Data We Gather

Vanhirehayes gathers and manages various personal information types, including:

2. Use of Your Data

Your personal information is used for these purposes:

• Service Provision (Contract Fulfillment):
  • We handle your vehicle rental bookings and agreements with care. Your identity is verified to confirm that you meet our rental criteria. We streamline the processes for collecting and returning vehicles. Additionally, we manage payments, deposits, and any related charges efficiently.
• Customer Communication (Contractual Obligations and Interests):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interests. You can opt out whenever you choose.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle options and overall services.
• Legal Compliance and Obligations:
  • Adhering to all legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Car Hire Partners: We collaborate with third-party companies, including payment processors and IT support, to enhance our services. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection Standards

At Vanhirehayes, we prioritize the security of your personal information. We employ a range of technical and organizational measures, such as encryption, access controls, and secure servers, along with routine security assessments. Despite these efforts, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Duration

At Vanhirehayes, we retain your personal information only for the time required to achieve the purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The duration of retention may differ based on the type of information and the specific circumstances surrounding its processing.

Your Rights and Choices

Your rights under UK data protection law include:

• Access to Your Information: Obtain access to your personal information stored with us.

To exercise your rights, contact us using the details provided.

Cookies and Tracking Practices

At Vanhirehayes, we utilize cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You can adjust your cookie settings directly in your browser to manage your preferences effectively.

Policy Changes

Vanhirehayes may revise this Privacy Policy periodically to align with changes in our practices or legal standards. Any updates will be clearly posted on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy routinely to stay informed about how we protect your information.

Contact Vanhirehayes

For inquiries regarding our Privacy Policy or data practices, please reach out: